The COVID-19 pandemic is forcing governments and societies to turn toward digital technologies to respond to the crisis in the short term, resolve socio-economic repercussions in the mid-term and reinvent existing policies and tools in the long term. Navigating through these challenging times requires governments to adopt an open government approach and to use digital communication channels to provide reliable information on global and national COVID-19 developments. E-participation platforms can represent useful tools to engage with vulnerable groups online and to establish digital initiatives to collectively brainstorm for policy ideas to critical social and economic challenges.

Effective public-private partnerships, through sharing technologies, expertise, and tools, can support governments in restarting the economy and rebuilding societies. Developing countries, in particular, will need international cooperation and support in mitigating the crisis. Therefore, regional, national, and local project-based collaborations with private sector companies, international organizations, and other stakeholders are necessary. In the long term, governments need to accelerate the implementation of innovative digital technologies such as AI-powered technology, blockchain, and drones. Investments in these technologies can tremendously support the future resilience of the health economy and public services delivery.