Trust matters when it comes to relationships. Therefore, it matters when it comes to the customer experience.
People line up at the Apple Store’s Genius Bar in part because they’ve come to trust that they will get a great customer experience.
Whether you’re a B2B or B2C, how can you build trust with your customers?
To find the answers, we connected with Sandeep Kharidhi, General Manager, Data and Analytics Platforms at Deluxe.
For a constructive conversation packed with practical advice for building trust and relationships, enjoy this episode.