We are living in a world in continuous evolution, all companies need to drive their activity to new forms of technology, this is why Digital Transformation becomes a means of survival. In this revolution, cloud computing has a key role, it becomes the catalyst for this transformation. Nowadays every company measures its performance through customer experience, a cloud-enabled and cloud-delivered business model supports organizations to adopt newer channels to offer high-level customer experience by differentiating its strategy and solutions over the current market competitors. The recent necessity of remote work makes the shift to the cloud more urgent than ever for enterprises. No matter where a business was in their cloud transformation before this new era began, employees need to securely access work software and data from home, now.