Sid leads the Visual Analytics team in Customer Service Operations in Verizon. Managing one of the biggest Tableau sites in Verizon, his team’s dashboards have been used company-wide to monitor call center operations. He was awarded the 2018 Directors Cut Award and several Verizon Spotlight Awards for his insights-driven dashboards that reduced analysis time and supported many key business decisions. Sid’s work and thought leadership has been featured in various articles, case studies, and blogs including the Journal of Data Visualization Society and the Official Tableau Blog. He was invited to speak at the 2019 and 2018 Tableau Conference where he was recognized as one of the top five customer speakers. Previously, Sid was the Head of Analytics & Finance at WTA Networks where he worked with some of the world’s best athletes on monetizing their fan-base. Sid holds a Master’s from New York University and his thesis focused on corporate governance, risk assessment, and equity return analysis of media and entertainment companies.