The Data Standard

Is the world of social media about to change? with Dennis Wakabayashi

Dennis Wakabayashi, VP of Customer Experience Delivery at RR Donnelley, sits down with TDS to discuss how the world of social media is about to change.

Episode Summary

In this episode, guest Dennis Wakabayashi sits down with TDS to discuss how the world of social media is about to change. Dennis is VP of the world’s 7th largest marketing solutions company where he is responsible for the strategy and execution of integrated marketing — also known as customer experience (CX) for Fortune 500 companies. In May 2020 he was named a top CX expert of the decade and ranks among the top 150 CX influencers globally. He regularly hosts/emcees marketing industry events, appears on international podcasts and is a renowned public speaker, author, and educator. He has more than 50,000 social media followers and is dedicated to empathy, collaboration, and growth for customers and brands.

Meet The Host

Catherine Tao

Data scientist at The Data Standard

Catherine Tao is a tech enthusiast looking for new methods for building connections with businesses around the world. Her extensive knowledge of data science allowed her to develop new solutions and implement them into existing ecosystems. She is currently working as a Data scientist and Exclusive Podcast Producer at The Data Standard.

Meet The Guest

Dennis Wakabayashi

VP of Customer Experience Delivery at RR Donnelley

Dennis is a leading CX strategist, innovator, and evangelist with a proven track record of redefining the landscape of Customer Experience Marketing. He brings together a deep understanding of engagement, marketing technology, data, and CX curriculum to motivate strong cross-functional teams to accomplish forward-thinking goals, for leading global brands. He’s also an instructor at the University of Wisconsin - Madison where he teaches digital marketing to the next generation of marketing leaders.