The Data Standard

Using data to improve human help in viral settings with Rita Arens & Kristen Harris

Rita Arens, Director of Digital Product, Platforms & Support and, Kristen Harris, Director of Data Science and Analytics from H&R Block, sit down with TDS to discuss using data to improve human help in viral settings.

Episode Summary

In this episode, guests Rita Arens & Kristen Harris from H&R Block sits down with TDS to discuss using data to improve human help in viral settings.

Meet The Host

Catherine Tao

Data scientist at The Data Standard

Catherine Tao is a tech enthusiast looking for new methods for building connections with businesses around the world. Her extensive knowledge of data science allowed her to develop new solutions and implement them into existing ecosystems. She is currently working as a Data scientist and Exclusive Podcast Producer at The Data Standard.

Meet The Guest

Kristen Harris

Director of Data Science and Analytics at H&R Block

Results-driven director with strong technical skills, firm grasp of business needs and understanding of user requirements gathering. Hardworking and diligent team player with a thorough approach to solving problems using traditional data and analytics methods as well as advanced, data-science techniques.

Rita Arens

Director of Digital Product, Platforms and Support at H&R Block

A creative and resourceful product management leader with over 20 years of cumulative experience in B2B/B2C SaaS technology platforms and integrated communications centered on consumer goods, fintech, and media services. Sits on the board of the Central Exchange women's leadership organization in Kansas City, MO.