Together with 5G, the Internet of Things, and cloud computing, artificial intelligence is radically reshaping the telecommunications landscape in an era of advanced digitization and high-speed technological development. Whether the rapid rise of AI will impact, or, even, disrupt most of the industries is no longer up for debate. And the telecommunication industry is no exception. Markets and Markets predict the global market for artificial intelligence in the Telecommunication industry to reach a staggering amount of $2.5 billion by 2022. Surprisingly, the onset of AI, Data Science, and Machine Learning will allow Telecom companies to achieve better performance, make investments as well as profit additionally. Telecom operators will be able to create additional revenue streams for themselves by exploring business niches they haven’t previously. AI-embedded technologies can be a useful tool in the telecommunications industry. Implementation of AI by telco companies resulting in the development of highly personalized products, improved fulfillment processes, and enhanced network management, allows telecommunications operators to provide their customers with more attractive services as well as enhance their customer retention.  Salih Ergut, Chief Data Science and R&D Officer at OREDATA, sits down with TDS to discuss AI within the telecom industry.